London, Jul 16: When the British Telecom (BT) chief executive Ian Livingston was asked about the company's plan on closing call centres in India; he revealed that about 2,000 of the Indian jobs will be reverted back to Britain.
The customer service workforce of 11,000 employees that will be affected by this step of the telecom giant. BT clarified that this decision had nothing to do with the quality of services proved by the Indian employees.
Observing that this move had more to do with 'effective deployment of resources', Livingston said, “We have opportunities to bring some activities, carried out by our partners, back from outside the UK to permanent BT employees in the UK who are skilled to do this work,"
OneIndia News
The customer service workforce of 11,000 employees that will be affected by this step of the telecom giant. BT clarified that this decision had nothing to do with the quality of services proved by the Indian employees.
Observing that this move had more to do with 'effective deployment of resources', Livingston said, “We have opportunities to bring some activities, carried out by our partners, back from outside the UK to permanent BT employees in the UK who are skilled to do this work,"
OneIndia News
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