Making announcement at the first India Service Science, Management and Engineering (SSME) Conference here today, IBM Fellow and Chief Scientist, IBM India, Dr C Mohan said that the new academic initiative was designed to prepare graduate students for careers in the evolving multidisciplinary field of services management.
In the 1950s,IBM made a similar effort to help establish computer science as a new academic discipline.
IBM, earlier this year, had signed a Memorandum of Understanding (MoU) with the Indian School of Business, Hyderabad(ISB) and is working closely with Indian Institute of Management, Bangalore, IITs and Indian Institute of Science to advance SSME research in the region.
National Institute of Design (NID) and IBM will jointly study design phase of services across different industry verticals to develop services design jumpstart framework which will help to benefit IT service curriculum development.
S P Jain Institute of Management&Research, Mumbai (SPJIMR) has partnered with IBM to study IT deployment services management model.
The study results will help SPJIMR and IBM to develop a courseware in services design.