This is part of Essar's plan to have a larger footprint in the BPO segment. Essar has a presence in the BPO segment through its wholly owned subsidiary - Aegis BPO, the release said.
Global Vantege has over 1400 employees with facilities in Gurgaoan in India and San Jose, Costa Rica. It operates in the Banking, Telecom and Automobile verticals and has in its portfolio some of the most renowned companies in this sector. The Company has a presence in the US, UK and Australia. This acquisition is expected to contribute over USD 25 million in revenues to the BPO business of Essar and is its fourth acquisition in the last one year, the other three being Customer First and Orion in India and Technion in the USA.
Aparup Sengupta, CEO of the BPO business of Essar Global in India said '' With this acquisition, we now have formidable strengths in this niche segment and will be able to offer the full suite of service offerings around Customer Life Cycle Management. Global Vantedge has built a great practice over the last five years with extremely demanding clients, some of them being Aegis current customers. This puts us in a strong position and will lead to deeper engagement with our existing and future Clients.''